![]() TLDR: This is NOT a corsair issue, this is a windows issue. I'm hopeful someone comes up with a reasonable solution in the near future, preferably before I need my microphone again. Interestingly, if you get another headset and try it it should work fine, as long as it's not the device that was plugged in via usb when the update occurred. The only option I have yet to try is to fully wipe windows and reinstall it (which I really don't want to do.) It's like it's no longer compatible with windows.Ĭonexant itself went under a long time ago too, so support is very hard to come by. In fact "Corsair" does not even register when I search my computer. iCUE can not detect my HS60 no matter where I plug it in. At this point my computer will no longer recognize my headset through any of it's 6 usb ports. I've contacted Microsoft support 3 times so far, and all 3 times the solutions did not work. Turning off auto-updates will stop conexant from reinstalling, but it will also not resolve your issue and your device will simply no longer register as anything. (I downloaded the hs60 file, and all it gave me was iCUE that could not detect any devices.) If you delete all associated conexant files from your registry, they will also replace themselves as soon as possible.ĭownloading the install file directly from the manufacturer website doesn't fix it either. If you delete it via your device manager in "audio devices" and/or "sound,video, and game controllers" it will reinstall when you restart (or sooner pending on device.) If you uninstall it, it will reinstall itself when you restart your computer. As such, it effectively makes your existing device "disappear" from your computer entirely. Though this most recent windows update has seemed to trigger a lot of people using various devices of different brands and models.)įrom what I've read it's due to an issue where it causes an incompatibility, then defaults itself instead of whatever device was being used then refuses to check for said device because it can't detect the other device. (I have not found rhyme or reason as to what specifically triggers it causing audio problems. It can overwrite any existing usb audio device plugged into your computer when the update that triggers it goes off. It can not be rolled back (atleast on my computer.) It triggers audio problems through driver updates via windows update or 3rd party updates. I have been troubleshooting this unsuccessfully for 4 hours, so far this is what I've learned: I have an hs60 headset, and after auto-updates from this morning it no longer works.
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